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Asset Recovery

Recover lost, unclaimed and forgotten shareholdings.

Investors lose track of holdings for ordinary reasons — an address change, a misplaced certificate, an inactive account, a merger, a death in the family, or records that were never updated. The holding usually still exists.

Overview

The holding exists. The link to it has broken.

Share recovery is fundamentally a records problem. The company still recognises the holding; what it cannot do is connect that holding to a person whose current identification does not match the record it holds.

The mismatch is usually mundane. An address from three decades ago. A maiden name. A folio in a company that has since merged twice. A holder who died without the family knowing what was held or where.

Each of those has an established route to resolution — but the route differs by case, and attempting the wrong one is the most common reason a recovery stalls before it starts.

Scope

Our share recovery services

  • 01

    IEPF share recovery assistance

    Where the holding has already been transferred to the Investor Education and Protection Fund.

  • 02

    Lost share certificate recovery

    Support where the physical certificate has been lost, damaged or destroyed.

  • 03

    Physical shares to demat conversion

    Converting legacy physical holdings into dematerialised form.

  • 04

    Transmission of shares

    Transfer of a holding to legal heirs or nominees following the death of a holder.

  • 05

    KYC and record correction support

    Correcting name, address, signature and bank details that no longer match company records.

  • 06

    Dividend recovery assistance

    Dividends declared but never received, encashed or credited.

Fit

Who can benefit

Individual investors
Holders who invested over long periods and have lost visibility of what they hold.
Senior citizens
Long-standing investors with holdings predating electronic records.
Legal heirs
Families establishing entitlement to a deceased holder shareholding.
Nominees
Individuals formally nominated in respect of a holding.
NRI investors
Holders overseas whose Indian holdings have become inactive.
Physical certificate holders
Investors still holding shares in physical form that need dematerialising.

Common cases

Common shareholder problems

  • Lost or destroyed share certificates
  • Shares left unclaimed over long periods
  • Old physical shares never dematerialised
  • Dividend records missing or unreconciled
  • Legal heir and transmission cases
  • Name mismatches between records and current identification
  • Signature and KYC details no longer matching company records
  • Holdings in companies that have merged or changed name

Process

Our process

  1. 01

    Initial case assessment

    We establish what is held, in whose name, and what evidence of it currently exists.

  2. 02

    Verification of available records

    Checking folio details, company status and the current position of the holding.

  3. 03

    Documentation review

    Identifying the exact documents your case requires and where the gaps are.

  4. 04

    Recovery strategy and guidance

    Determining the correct route — transmission, duplicate issue, dematerialisation or IEPF claim.

  5. 05

    Application and follow-up support

    Support through submission to the company or registrar, and the queries that follow.

Documents commonly required

The applicable list depends on the route the recovery takes.

  • PAN card
  • Aadhaar card
  • Address proof
  • Demat account details
  • Share certificates, where available
  • Dividend warrants, where available
  • Bank account details
  • Death certificate, for transmission cases
  • Legal heir or succession documents
  • Nomination details

Why MyROC Advisor

How Share Recovery engagements run.

Assessment first
We establish the actual position before recommending work, and tell you if the work you asked for is not the work you need.
Qualified professionals
Work is carried out with experienced Chartered Accountants and Company Secretaries, and reviewed before it is submitted.
One consolidated list
Everything required from you is set out at the start, not requested in instalments over several weeks.
Pan-India, remote-first
Engagements are handled remotely across the country, with documents exchanged electronically.

Questions

Frequently asked

  • Generally yes. Loss of the physical certificate does not extinguish the holding. There is an established process for issuing a duplicate, which typically involves formalities with the company or its registrar and transfer agent.

Next step

Talk to an advisor about share recovery.

Tell us where things stand. The first consultation is free, and we will tell you plainly what is involved before any engagement begins.

Response time
We respond to all messages within 24 hours.